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Bewsey & Dallam Community Hub FAQS

Who owns / manages the building?

The facility is operated by LiveWire, in line with the existing management agreement in place for the delivery of services in Warrington. This includes the operational management of leisure centres and hubs, libraries and lifestyle and wellbeing services.

Who is paying for it?

The new Community Hub is a project originally developed through the Delivering Wellbeing in Bewsey and Dallam programme. Warrington Borough Council and other partners including Torus have provided the necessary capital investment along with a grant awarded by Sport England.

Why have you built a Hub in this location?

The Hub will provide much needed community and wellbeing facilities for the area. Located on Longshaw Street, opposite the existing playing fields, it is ideally placed to serve the local community. LiveWire will work in partnership with WBC’s Neighbourhoods team to support increased participation in activities, strengthen community groups and to promote the Hub as local facility for local people.

Is it a Dementia Friendly building?

Whilst we will not be seeking full accreditation for the building in the same way as was achieved at Great Sankey Neighbourhood Hub, the design and fit out of the building has all been deliberately planned with reference to the same Dementia Friendly guidance at all stages.

What are the Hub opening times?

Monday – Friday      9.00– 20.00

Saturday – Sunday    9.00 – 16.00

Does the Hub include a gym?

Yes, there is a 30 station gym with easy to use Technogym kit, functional fitness space and free weights area.

I’ve never been to a gym before. Do I need an induction?

Inductions are available to all new joiners and are advised before first using our gym area. Virtual inductions are also available for those who wish to opt-out of a full face-to-face induction session.

How do I check-in when I arrive?

Members are able to use the self-service machine on arrival to enable access. To enable quick entry to the gym we ask customers to remember to bring their membership cards with them. Members do not need to pre-book to use the gym, and can stay as long as they like within opening hours.

Are there exercise classes and are they included in my membership?

Yes, a programme of around 30 group exercise classes runs 7 days per week including Les Mills Body Pump, Body Combat, Body Balance and Grit as well as Zumba, Yoga, Pilates and Boxercise. These are all included in the cost of memberships or can also be accessed on a pay-as-you-go basis.

How do I book classes?

You can book classes online or alternatively you can book via telephone ( 01925 624950) or by calling into the Hub. Classes are bookable eight days in advance.

Is there a swimming pool?

Yes, a specialist pool has been constructed with the dimensions of 10mx7m and graduating from 1m to 1.5m depth. During week days the main purpose is for hydrotherapy and rehabilitation programmes. In the early evening a Learn to Swim programme is available for those at the earlier stages of swimming development.

Is the swimming pool available to the general public?

Yes, a variety of public sessions are available every day, included as part of the membership or otherwise pay-as-you-go for the general public, subject to availability. Booking in advance is advised to avoid disappointment. Please see the timetable for more details.

Can I book swimming lessons for me or my son/daughter?

A Learn to Swim programme will be made available. Please contact us for more details.

Do you provide lockers and do I have to pay for lockers?

Yes, lockers are available for use by customers. The Ground floor changing village lockers are coin operated by use of a returnable one pound coin. Additional lockers on the first and second floor are secured by a padlock which needs to be supplied by customers or otherwise can be purchased on site.

Is there a library?

Yes there is a library offer in the new Hub, located on the ground floor and available to use whenever the building is open. Books are available for loan and the library functions as part of the existing network of LiveWire libraries across Warrington.

Do you have computers for public use?

There are public computer facilities, along with wi-fi access for your own devices all within a flexible ground floor space available for use by all customers.

Do I have to pay just to use the library?

Membership to LiveWire libraries is free and open to anyone who resides in the UK.

You will need to join LiveWire on a free Starter membership, which can be done online or in your local LiveWire facility. The Starter membership will give you access to LiveWire libraries and leisure facilities on a pay-as-you-go basis.

Are food and drinks available for purchase?

Yes there are 2 vending machines provided on the ground floor enabling hot & cold drinks and snacks to be purchased.

Are there any community / meeting rooms available for hire?

Yes there are a number of spaces available to hire including two community rooms and a large flexible studio space.

Is there a car park?

There is a dedicated Hub car park available for customer and visitor use with provision for 38 car parking spaces including one delivery bay.

Are there any facilities for bike storage?

Yes, bicycle spaces are available in front of the main entrance and motorbikes can be parked in a covered area close to the side of the Hub building on entry to the car park.

Will the Hub offer any health services?

LiveWire’s lifestyle service will be putting together a comprehensive programme including weight loss programmes, smoking cessation, getting back into exercise, healthy walks and cancer rehabilitation. Some of these are for attendance by invitation or referral only, so please contact us for more details.

I’m part of a local community / local business so can I make use of the Hub?

Yes, we can offer a range of spaces and facilities to enable small groups to meet and engage in activities. Please call us (or our colleagues in WBC Neighbourhoods) to discuss your requirements in more detail.

How have you made the new Hub Covid-safe?

LiveWire is committed to providing a safe, spacious environment for all visitors and our priority is the continued safety of our customers and staff. LiveWire will continue to follow all industry and government guidance regarding our operations.

Do I have to be a LiveWire member to use the Hub?

No, whilst we would encourage all potential customers and visitors to the Hub to consider the benefits of a LiveWire membership which will open up access to a whole range of additional services and activities, there is no need to be a member to visit the Hub, relax in the Hub, nor to stay and simply socialise.

I’m an existing LiveWire member or a new LiveWire Select member, can I use the new Hub?

Existing LiveWire members or new Select members are welcome and can make use of the facilities.

I want to become a member. How much does it cost and how do I join?

Please visit our website to find out more about our membership options:

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