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Customer Service Advisor 22.5 hours Birchwood Community Hub

Customer Services Advisor

Location: Birchwood Community Hub

Hours: 22.5 hours working a shift pattern including evenings

Contract type: Permanent

Rate of pay:  £10,178.00 – £10,880.00 per annum (National Minimum Wage £8.18 21-22 year olds, National Living Wage £9.50 for age 23 and over)

LiveWire has a vacancy for a part time Customer Services Advisor at Birchwood Leisure and Tennis Centre

LiveWire offer a diverse range of services covering leisure, libraries and lifestyles.  Customer Service Advisors provide advice to customers on the full range of LiveWire’s services.  Specifically, duties include selling memberships, booking customers on classes, dealing with internal and external bookings, undertaking stock rotation and handling cash.

Customer Service Advisors interact with the customer either face to face or over the phone and, from time to time, help out in the Contact Centre.

The proposed redevelopment of the site to become Birchwood Community Hub, opening in 2023, will create opportunity to develop the role.

Candidates should be able to demonstrate excellent customer servicing and interpersonal skills and the ability to promote and sell membership packages.  Evidence of previous experience in the field of sales would be advantageous.

All hours/shift patterns include some evening and weekend working.

Further details are included in the job description and person specification.

Please return completed Application form and Equal Opportunities Monitoring form and return to:

Close date: 9.00am Wednesday 8th June 2022


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