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Customer Service Hub Advisor – Variable Permanent Hours

Hub Service Advisors

Location: All LiveWire Leisure Sites

Hours: Variable Permanent Hours. Required to work as cover is required

Salary:  £8.68 – £9.27 per hour (National Minimum Wage £9.18 age 21 – 22, National Living Wage £9.50 per hour age 23 years and over)

Contract type: Variable permanent hours

LiveWire are seeking Hub Service Advisor’s across all leisure sites offering flexibility of a Variable Permanent Hours contract allowing the opportunity to pick up shifts that work around your lifestyle.

A Hub Service Advisor is the first point of contact for customers entering the Hub; they provide clear, concise information to customers and help them to navigate the building.

Hub Service Advisors also support the frontline delivery of services, for example, the issue and return of books, maintaining a welcoming, clean and tidy library and selling LiveWire memberships as well as promoting other LiveWire services.

Knowledgeable, friendly with excellent interpersonal and customer servicing skills, Hub Service Advisors are key to achieving the full integration of our services.

Full training will be given.

LiveWire is a 7 day per week business and hours of work include evening and weekend working.

For more information, please see the job description/person specification.

To apply, please send your CV and covering email to

Close date:  9am Friday 17th July 2022


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